Energia Medical, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, online forms, newsletter sign-ups, ecommerce transactions, and other digital interactions with Energia Medical.

Information We Collect

Energia Medical may collect personal information that you voluntarily provide through our website, including but not limited to:

• Name
• Practice or business name
• Email address
• Phone number
• Billing and shipping address
• Product interest or inquiry details
• Order information
• Newsletter sign-up preferences
• Information submitted through contact forms, quote request forms, consultation request forms, or other Zoho-powered forms

We may also collect non-personal website usage information, such as browser type, device type, pages visited, referring website, and general interaction data through cookies or similar technologies.

Zoho Forms and Website Form Submissions

Energia Medical uses Zoho and related website forms to collect information from visitors, healthcare providers, customers, and prospective customers. When you submit a form on our website, the information you provide may be stored and processed in Zoho or other business systems used by Energia Medical to respond to your request, provide product information, schedule consultations, process inquiries, or support customer service.

Please do not submit protected health information, patient records, diagnosis details, or confidential clinical information through general website forms unless specifically requested through a secure process.

Newsletter and Email Consent

When you sign up for the Energia Medical newsletter or request educational materials, you consent to receive email communications from Energia Medical. These communications may include product updates, educational content, clinical application information, promotions, event notices, and related business communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting Energia Medical directly. Transactional or service-related emails, such as order confirmations or customer support responses, may still be sent when necessary.

Ecommerce Orders

When you place an order through the Energia Medical website, we collect information necessary to process and fulfill your purchase. This may include your name, billing address, shipping address, email address, phone number, order details, payment-related information, and related transaction data.

Payment information may be processed by third-party payment processors or ecommerce service providers. Energia Medical does not intentionally store full credit card numbers on its website systems unless such storage is handled through a secure third-party payment platform.

Order information may be used to process payments, ship products, provide receipts, manage warranties, respond to customer service requests, and maintain business records.

Cookies and Website Tracking

Energia Medical may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze website traffic, support ecommerce functionality, and improve marketing performance.

Cookies may help remember user preferences, measure page performance, identify frequently visited pages, and support advertising or remarketing activities where applicable. You may be able to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

How We Use Information

Energia Medical may use collected information to:

• Respond to product inquiries or consultation requests
• Provide quotes, proposals, or product recommendations
• Process ecommerce orders and payments
• Ship products and provide order updates
• Send newsletters and educational communications
• Provide customer support
• Improve website content, navigation, and user experience
• Maintain internal business records
• Comply with legal, accounting, or regulatory obligations
• Protect against fraud, misuse, or unauthorized activity

Sharing Information With Third Parties

Energia Medical does not sell personal information. We may share information with trusted third-party service providers when necessary to operate our business, including website hosting providers, ecommerce platforms, payment processors, shipping providers, email marketing platforms, CRM systems, analytics providers, and professional advisors.

These third parties may only access information needed to perform services for Energia Medical.

Third-Party Links

The Energia Medical website may include links to third-party websites, including manufacturer websites, research publications, product resources, payment processors, scheduling tools, shipping providers, or other external resources.

Energia Medical is not responsible for the privacy practices, security, accuracy, or content of third-party websites. Visitors should review the privacy policies of any third-party websites they choose to access.

Data Security

Energia Medical uses reasonable administrative, technical, and organizational safeguards to help protect information submitted through the website. However, no website, ecommerce platform, email system, or internet transmission is completely secure. Users submit information online at their own discretion.

Contact

For questions about this Privacy Policy or how Energia Medical handles personal information, please contact:

Energia Medical, LLC
Avon, CT USA
Email: info@energiamedical.com

Contact Us Page:  Contact Us Form